PRIVACY POLICY

At No Off Season, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you use our website or register for services:

Personal Information (name, email address, phone number, billing details).
Athlete Information (age, skill level, or program preferences for class placement).
Payment Information (processed securely through our third-party payment provider).
Website Usage Data (such as cookies, IP addresses, and browsing behavior).

2. How We Use Your Information

We use the information collected to:

Process reservations, memberships, classes, and payments.
Communicate updates, confirmations, and important announcements.
Improve our website, services, and customer experience.
Maintain safety and proper placement of athletes in classes.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers who help us operate our website, process payments, or deliver services (e.g., booking software, payment processors).

4. Data Security

We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed through secure third-party systems. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may opt out of promotional emails at any time by clicking “unsubscribe” or contacting us directly.
You may request access, correction, or deletion of your personal data by contacting us.

6. Children’s Privacy

Our website and services are intended for parents/guardians and athletes. We do not knowingly collect personal information from children under 13 without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.